Creating a Spaghetti Chart: Explaining With Examples
If you’re focused on improving work process, then the best place to get started is a spaghetti chart. Find out more about this lean process …
Continue ReadingArchive View
Six Sigma
Showing guides and explainers filed under Six Sigma.
Advertisement
Understanding Stratified Random Sampling - Explanation with Example
Looking for information on stratified random sampling…here’s an article that explains how this sampling method is used. Also, there’s an example that …
Continue Reading
Free Example of a Voice of the Customer Survey
Using voice of the customer (VOC) surveys can help discover product defects, customer service issues and the experience and wants of the customer. …
Continue ReadingAdvertisement
The Multivoting Technique Explained
What’s the best technique to make collaborative decisions when the list of propositions is long and team members have differing opinions? The …
Continue Reading
Voice of the Customer Techniques and Tools
Do you listen to or survey your customers? Or, are you so sure your product or service is so awesome it can entice all on its own? If the latter, it’s …
Continue Reading
What Is a Fault Tree Diagram: Simple Steps to Create One
In many areas of project management, but most widely used in Six Sigma, project managers seek out the root cause of a problem via the use of a fault …
Continue Reading
Data Sampling Techniques Used in Market Research
If you want to learn about the different sampling techniques used for data collection here is an article that elaborates upon probability as well as …
Continue ReadingAdvertisement
Understanding Kano Model Usages in Six Sigma
In Six Sigma projects, to minimize defects and also maximize end-user satisfaction, often Kano Model usage is a way to combine …
Continue Reading
Six Sigma History and How It All Began
This article’s retelling of the Six Sigma history brings the readers back to a time when its principles were simply meant to control the causes …
Continue Reading
Free Example of a Kano Analysis: Uses in the Service Industry
Looking to find ways to improve customer satisfaction and quality if you’re in the service industry? If so, why not use a Kano analysis? Find out …
Continue ReadingAdvertisement